FAQ's

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Where is my order?

Please send an email to the info@chambersbyq.com including your name, order number and delivery address, containing any further information you may have regarding your order status. We’ll be in touch with you with additional information or a solution.

Where are the garments produced?

Chambers By Q Ltd procures yarn, knits fabric, dyes and constructs garments in a few key locations. We predominately produce out of India using audited CMT’s & vendors. Certifications and audits available upon request - just speak to your account manager!

Do you do bespoke production?

We supply an off the shelf solution to the high-end streetwear market. For any bespoke applications we request an MOQ of 500 units per SKU, please contact your account manager for more details.

My tracking isn't working.

If your tracking number doesn't work or has errors, it could be that your shipping hasn't been picked up yet by the courier or the courier has not scanned it as received. If this persists for 24hrs after your order date, please contact info@chambersbyq.com for further information.

Do you offer trade pricing for large accounts?

We use an “economies of scale” approach, offering different price brackets depending on the scale of your order. The higher the quantity of units the bigger the discount.

What's the minimum order quantity?

The MOQ is 30 units per style/colour. In that 30 units you are allowed any size breakdown.

However, feel free to buy a sample or two, these will just be priced higher as they will not be based on wholesale quantities.